Privacy Policy
Your privacy is important to us. This policy explains how FLK Services collects, uses, and protects your personal information.
1. Information We Collect
Personal Information
When you use our services, we may collect the following personal information:
- • Email address and account credentials
- • Discord username and ID (when linking accounts)
- • Payment information (processed securely through third-party providers)
- • Purchase history and transaction records
- • Communication preferences and support interactions
Automatically Collected Information
We automatically collect certain technical information when you visit our website:
- • IP address and general location information
- • Browser type, version, and operating system
- • Device information and screen resolution
- • Website usage patterns and page views
- • Cookies and similar tracking technologies
2. How We Use Your Information
FLK Services uses your personal information for the following purposes:
- • Processing orders and delivering digital products
- • Creating and managing your user account
- • Providing customer support and technical assistance
- • Preventing fraud and ensuring platform security
- • Improving our services and user experience
- • Sending important updates about your account or purchases
- • Complying with legal obligations and regulations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- • Payment Processing: With secure payment processors to complete transactions
- • Legal Requirements: When required by law, court order, or government request
- • Service Providers: With trusted partners who assist in operating our platform
- • Business Transfers: In connection with mergers, acquisitions, or asset sales
- • Safety and Security: To protect the rights, property, or safety of FLK Services and our users
4. Data Security and Protection
We implement industry-standard security measures to protect your personal information:
- • SSL/TLS encryption for data transmission
- • Secure data storage with encrypted databases
- • Regular security audits and vulnerability assessments
- • Access controls and employee training on data protection
- • Automatic logout and session management
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards possible.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience:
- • Essential Cookies: Required for basic website functionality and security
- • Preference Cookies: Remember your settings and preferences
- • Analytics Cookies: Help us understand website usage and improve our services
- • Marketing Cookies: Used to provide relevant content and advertisements
You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. Account information is typically retained for the duration of your account plus 3 years after deletion for legal and business purposes. Transaction records may be kept longer as required by law or for fraud prevention.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- • Access: Request a copy of the personal information we hold about you
- • Correction: Request correction of inaccurate or incomplete information
- • Deletion: Request deletion of your personal information (subject to legal requirements)
- • Portability: Request transfer of your data to another service provider
- • Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us through our Discord server or support channels.
8. Third-Party Services
Our platform may integrate with third-party services such as Discord, payment processors, and analytics providers. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third-party services.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- • Discord Server: discord.gg/flkk
- • Privacy inquiries through our support ticket system
- • Data protection requests via Discord support channels
Important: This Privacy Policy is part of our Terms of Service and is incorporated by reference. By using FLK Services, you acknowledge that you have read and understood this policy and consent to the collection and use of your information as described herein.
Privacy Questions?
Our team is committed to protecting your privacy. Contact us on Discord for any privacy-related questions or to exercise your data rights.
Get support and privacy assistance from our team